Ability to find account id/key by email address for use in the rule

Description

If you are integrating your rules with an external system sometimes the only piece of information you have about the user is an email address or username.

It would be good if we could provide a way for that to get converted to an account Id/key to be able to set that user as the reporter/assignee/other user custom field.

Status

Assignee

Unassigned

Reporter

Brydie McCoy

Labels

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Links

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