We're updating the issue view to help you get more done. 

Smart Value pattern for Service Desk issues doesn't work for the "Done" status

Description

Customer needed to use the following smart value pattern for a "Service Desk" project based rule condition:

1 issue.status.name

Instead of this pattern that works for all other statuses:

1 issue.Customer Request Type.currentStatus.status

 

Environment

Status

Assignee

Simeon Ross

Reporter

Victor Seger

Links

1

Priority