Provide access to text & rendered representation of fields

Description

So for comments and descriptions created via servicedesk e-mails, the body can contain a lot of ugly stuff. For example:

We should clean this up so that via smart-values there's access to the rendered and perhaps text versions.

That way in slack notifications or otherwise one could use the '.text' version of a rendered field, to just send the text without the ugly formatting.

Environment

None

Assignee

Nick Menere (CB)

Reporter

Andreas Knecht (CB)

Links

65

Fix versions

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