Uploaded image for project: 'AUT (Public Tracker) - Automation for JIRA'
  1. AUT-971

Map 'Customer Request Type' to 'Request type' in smart-values

    Details

    • Links:
      0

      Description

      This seems to be a historical thing with people that started out with older Jira ServiceDesk installs. Their request type field is called 'Customer Request Type'. In newer installs, just 'Request type' works.

      Should probably map this in our SmartFieldLoader, if 'Request type' doesn't match anything.

        Attachments

          Activity

            People

            • Assignee:
              simeonross Simeon Ross
              Reporter:
              admin Andreas Knecht
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: